Categories
Professionally Speaking

Disney’s secret

Disney’s secret is illustrated here.
Disney’s secret is illustrated here too.

Disney’s secret?

Can you keep a secret?

Promise?

Okay.

Disney’s secret is to over focus on the same things that others under focus on or ignore. We have learned to be intentional where others are unintentional.

Please don’t tell anyone.

It’s a secret.

Note: Top photo shows three, not one, not two, wet paint signs. Vacationing Guests are incredibly distracted by all the stimulus and don’t always notice helpful things. Second photo shows peanut butter being spread on both bread slices – when jelly is used (instead of bananas), peanut butter keeps bread from getting soggy.

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Categories
Final 120 Days

Magic for Sale

Disney Keynote Speakers
Yeah, i know a thing or two about Disney.

Magic for Sale?

Yes, since 1984-ish, when Tom Peters released the book, “In Search of Excellence”.

We began packaging our world-class Disney business insights and ran seminars out of Disney University until we needed a new venue, and thus Disney Institute was born.

You can also buy some Magic formulas from me and a host of other Disney Keynote Speakers.

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

Categories
Disney Brand Loyalty Book

In Disney terms, this is how i define grit

 

In Disney terms, this is how i define grit…

Focus and discipline.

 

Focus on the basics.

Discipline yourself to never get bored with the basics.

Ridiculously simple.

Incredibly difficult.

Until it’s not.

Culture is the collective behavior of an entire organization.

Habits.

 

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

Categories
Disney Brand Loyalty Book

Great leaders overmanage what other leaders don’t

Disney culture model
i spent 15 years speaking full time, explaining this simple model to outsiders. Photo: Disney Institute training materials.

 

Disney great leaders
Screen shot of Disney Institute video featuring answers to the question, from Disney Leaders.

 

Notes from a lifetime at Disney
Notes from a lifetime at Disney

 

Bottom photo, catch the 2007 date in upper left?

Overmanaged the details of every speech i gave since 1999. In the notes above, here’s the back story deciphered:

  • While flying from Orlando to Minneapolis i brainstormed some topics that would share my personal experience with the conference theme.
  • Left Pennsylvania for Washington State with $75, on a bicycle.
  • As a Disney Resort Operations Manager, i “got my throat ripped out” everyday, by a Guests so angry, their jugular veins were “popping out”.
  • Every year i was the closing manager New Year’s Eve and opening manager New Year’s Day. Think about that one.
  • Waited 13 years before asking for Christmas week off and didn’t get it. Got it in my 14th year. True story.
  • Received my 5-years of Disney Service award pin two months late, in an interoffice envelope.
  • I chased a national championship as a Masters Track & Field 400 meter runner.
  • Generated 50% more sales leads than the next highest team member. The next year reached that same number in seven months instead of 12.
  • In 2007, i drove an 18-year old car. Now my car is 27 years old.

Funny how you unearth a random note page, a relic from your past, and it floods you with awe and wonder, and a smile of gratitude.

 

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This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

 

Categories
Disney Brand Loyalty Book

The top secret to world-class culture and results

The top secret to world-class culture and results.

Intentionally over-focus on the same things others under-focus on or ignore.

That’s it.

 

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This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.