Work like Michelangelo painted

awards display wall
Going the extra mile is a flawed concept. So are employee of the month boards.

Sent the idea below to a client. It’s cool for clients to see that of all the Disney Customer Service keynote speakers, there’s only one in the world that lives less than one mile from Walt Disney World. There’s also only one speaker in the world that shares – with their spouse – 66 years of Frontline Cast & Frontline Leadership experience, Theme Park and Resort Hotel Operations experience, Disney University Cast Member training experience, Disney Institute speaking and consulting expertise, and Disney Global Human Resources Executive expertise (in Casting, Employee Relations, Labor Relations, and Compliance), not to mention countless special, continuous improvement initiative assignments.

Customer service supreme goal?

Get there by going the extra mile.

Pair up – one good reason.

Apple juice dad.

2nd word, fill in the circle words.

Fill in the blanks: Demo… Psycho…

While explaining compass, relate to dad.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

First Disney Keynote Speech involving AV team

Business executive on stage in shorts
Ryan is the event Chairperson, and my client.

Consistently use audience members during Disney Keynote speeches, but yesterday was the first time using a member of the conference audio visual team. Bernard played the role (in both speeches) of Bartender Bernard.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Goofy-Hat dad

Disney keynote speaker Jeff Noel with man in Goofy hat
Sang Robert a birthday song, and used him as a storytelling prop.

Gave the exact same speech content twice yesterday. For the few people who saw both Disney keynotes, they realized the content was the same but the delivery was not. Why? Because i knew there were people watching it twice. If i have to explain it further, you do not understand. This is okay, by the way.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Disney’s Seven Seas Lagoon

Disney's Contemporary Resort
In Disney’s Monorail beam shadow, looking across Seven Seas Lagoon, the majestic Disney’s Contemporary Resort.

Envisioning a future that is not only better than now, but much better, puts a smile on everyone’s face. Walking past Magic Kingdom’s front entrance to “get to work” is possible because of a long-ago vision. What if we built a Guest walkway between Magic Kingdom and Disney’s Grand Floridian Resort and Spa?

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Reason

Disney Keynote Speaker Jeff Noel
One Man’s Dream at Disney’s Hollywood Studios.

% driving in. True North. 80k, 2k, 1. Purpose vs Task. Discretionary effort. Obstacles. Popcorn Patty. Parade.

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This website is about our WORK. To ponder today’s post about our HOME, click here.