My Disney speeches cover things in a way you’ve never been taught in school

Winter Garden Theater
Yesterday at 4:30pm. Waiting for our Son’s shift to finish.

 

litter
This is where i sat on the curb while waiting. Time passed before i noticed. All i could think of is what possesses someone to think it’s ok to leave these here?

 

My Disney speeches cover things in a way you’ve never been taught in school or at work.

Disney Customer Service, for example, has a harsh reality, an astonishing paradox, and just three world-class building blocks.

This is different from anything you’ve ever heard of, been exposed to, or ever considered a possibility.

What then?

Habits.

Vision.

So what?

Imagine one year from now what your personal delivery of Customer Service could look like.

What habits would need to be stopped, started, or improved?

Can you envision being significantly better at customer service while actually reducing your efforts to make people happy?

Note: This is a classic, real-life example of working smarter, not harder.

Now that you’ve heard my Disney Customer Service keynote, what will you begin to do (or stop doing) within the next 72 hours?

What promise will you make to yourself?

You still dream big and make noble promises, right?

Whew.

Good.

For a minute there i was worried.

 

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Practice like you mean it (with flashback 2014 photos)

Disney 2014 Cast Service Awards
Disney 2014 Cast Service Awards.

 

Disney Keynote Speaker jeff noel
me, George, Cheryl.

 

Disney Keynote Speaker jeff noel
One famous couple and another happy couple.

 

Disney Keynote Speaker jeff noel
Taken with my iPhone.

 

Disney Keynote Speaker jeff noel
Also taken with my iPhone.

 

Disney Keynote Speaker jeff noel
Seriously.

 

Disney Keynote Speaker jeff noel
Not so seriously.

 

Disney Keynote Speaker jeff noel
It was their idea, not ours.

 

Delivering a special keynote speech i’ve not delivered before.

Why?

An awesome client asked for something i didn’t have.

Initially, the answer to their request almost was no, but in taking a deep breath and asking myself “why not, and, what if”, i instead said, “Absolutely”.

The practice has been fun, inspiring, and enlightening.

The more i do it, the more i love it.

Lost count but it averages three times a day.

Practice like you mean it.

A discovery too…

i can speak the Disney Way about anything.

At Disney Institute for the 15 years i was there, we only spoke about our five core topics, two of which have since been discontinued (in 2013) as stand-alone products (Brand Loyalty…Creativity & Innovation).

 

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

Twas the night before Christmas and…

Speech writing advice
Speech writing advice.

 

Speech writing advice
Six tips to speak like a leader.

 

Speech writing advice
Speech writing advice close up. The video is below…

 

 

Twas the night before Christmas and…i watched this TED X video…the nuggets:

  1. Three breathless sentences
  2. Three repetitive sentences
  3. Three balancing statements
  4. Metaphor
  5. Exaggeration
  6. Rhyme

Sound advice.

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

What to expect from my Disney Leadership keynote speech

Disney Leadership Keynote Speaker jeff noel
Coming Summer 2017…slated as the closing Keynote Speaker on July 21.

 

What to expect from my Disney Leadership keynote speech:

 

  • Exposure to the overarching thesis for Disney Leadership
  • Refocus on the power to unite an organization with a clear, concise, and compelling vision
  • Learn why development is different, and better, for creating an involved and committed workforce
  • Identify what type of involvement moves employees from compliant to committed
  • Uncover the key areas of leadership accountability Disney uses for world-class consistency
  • Discover five areas of focus Disney’s most committed leaders employ to inspire their employees all day, every day

 

Expect to be wowed.

Expect to question your daily routine.

Expect to .think .differently

 

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Walt Disney said keep moving forward

Keynote presentation on iPhone
The venue is still using a VGA plug instead of an HDMI.

 

Walt Disney said, “We keep moving forward.”

The photographer will use my iPhone 7 Plus with it’s powerful camera.

The Keynote presentation will be run off the new 12-inch MacBook.

Looked good on paper. The 2016 12-inch MacBook (the newest) shouldn’t have to regress to the old VGA adapter, so

However, the (2016) 12-inch MacBook shouldn’t backslide to the old VGA adapter, so i didn’t buy one.

Why?

HDMI has replaced VGA connections.

But not everywhere.

Not at the Rosen College of Hospitality.

No problem. Using Disney creativity to quickly list options, the easy fix was eliminate the 7 Plus as a camera and use it as the laptop (for which i had a VGA adapter).

Our Son The photographer used his good iPhone 6 Plus to take pictures.

Classic Disney creativity scenario – an original plan unexpectedly falls apart and a new plan is quickly put in place and the Guests never have a clue.

Magic.

 

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This website is about our career health. To leave this site to read today’s post on my home health website, click here.