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Professionally Speaking

Is the industry standard something you have to accept?

Keynote speaker payment terms
Is the industry standard something you have to accept? Photo: quick note scribbled on my monthly calendar.

 

Speaking of failing to succeed…

Are you a purple cow?

No?

Then why should anyone pay attention to you?

The aspiring Disney animator jumped at the chance to speak with me (for free).

Our conversation was yesterday while walking to the gym.

One of the first things he shared was a story of him dragging his mom to the wall he had drawn on, “Look mommy, it says I am an animator.”

From that, later in our conversation, i suggested that maybe what makes him a purple cow is his ability to pretend and (possibly) to get others to pretend.

He was astonished and inspired.

What’s your purple cow?

.think .differently

 

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Categories
If Disney Ran Your Life

What is the speed of excellence?

Disney Keynote Speaker jeff noel
Imagine Disney being Disney without the highest standards – standards so high, others can’t even comprehend. Photo from three weeks ago.

 

What is the speed of excellence?

The challenge with speed, that is overlooked by harried CEOs, is the pace may seem appropriate, but the direction is off course.

Age-old conundrum: don’t mistake activity for productivity.

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

Categories
Dear Son

None of this was part of the plan

Disney Hilton parking lot
The Hilton on Hotel Plaza Boulevard was literally empty last night. And the reason i took the photo was to remember where we parked, not to highlight the business downturn.

 

Benihana table
Hilton’s Benihana table for eight, just like at Epcot., a few miles down the road.

 

Orlando Magical dining
Orlando Magical Dining is from August 25 through October 1, 2017, at various local restaurants, but none of Disney’s official restaurants partake in the program.

 

Benihana heat vent
Benihana heat vent…it caught my eye.

 

Benihana heat vent
And i immediately made the comparison to Teppan Edo at Epcot’s Japan Pavillion.

 

None of what happened was part of the plan. We simply had a reservation for 6pm to have a nice Japanese meal.

We arrived early, were seated right away, and by 6:45pm we hadn’t met our chef.

By the way, none of the chefs were Japanese.

It made me think how that would fly at Epcot.

(It would crash and burn.)

Anyway, Chapin and i (Cheryl was in Pennsylvania) agreed that if our entrees didn’t begin by 7pm, we’d leave.

He had homework.

And an hour is a long time to wait in your seat.

Six minutes to spare, at 6:54pm, our chef began, and we enjoyed his style and our meal.

We did agree to skip dessert to save time and i had the check taken care of before we finished our entree.

Looking forward to returning to Teppan Edo.

It’s our Family favorite “Disney” restaurant.

Last night’s experience was good.

It was not very good, and it certainly wasn’t great.

Good and very good aren’t good enough.

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

Categories
If Disney Ran Your Life

How often should we be excellent? Is it a percentage?

Disney Institute Business facilitators
Photo: circa 2013 in Lake Tahoe. Spent two days immersed as a student with a dozen of my DI colleagues.

 

How often should we be excellent? Is it a percentage?

What about that percentage of our customers that get less than our excellent work?

Is that fair to them?

And do they notice the absence right away, or is it easy to fool them?

How do we justify giving some less than our best?

Is it because it’s so hard to set high standards and maintain them 100% of the time?

 

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On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

Categories
If Disney Ran Your Life

This is exactly what busting an industry stereotype looks like

This is exactly what busting an industry stereotype looks like…

 

 

Sure, Delta Airlines has been breaking the mold for years with their humorous safety videos. Qantas is doing the same thing, but without the humor. Instead, they connect from a different angle, using a deep emotional connection. They are banking on a different human motivation to ensure their passengers watch.

 

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On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

This website is about our career health. To leave this site to read today’s post on my home health website, click here.