WRITE. It changes everything.

Teaching slogan
Walking into Epcot yesterday.

 

Teaching slogan
Asked the 4th grade Teacher if i could take a better photo of her bag.

 

Spaceship Earth
Texted this to my college buddy so he knew i had arrived.

 

Disney business author jeff noel
College buddy’s wife took this photo. Writing a quick sentence for a Disney business book.

 

Test Track outside
Not many take a good look in the center.

 

Work is only work if you’d rather be doing something else.

Writing never feels like work.

It teaches and inspires me.

Are you writing?

 

•  •  •  •  •

This website is about our WORK. To ponder posts about our HQ, click here.

 

A shoutout to simplicity and mastery

A shoutout to simplicity and mastery.

If you can’t explain things simply, you don’t know it well enough yet. #teach #leadership

 

__________

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

 

This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

What Disney taught me about balance

What Disney taught me about balance…

Disney engrained in me the five keys to world-class organizational vibrancy.

  1. Leadership Excellence
  2. Employee Engagement
  3. Customer Service
  4. Brand Loyalty
  5. Creativity and Innovation

It’s simple:

Leaders set the internal employee service culture, if employees are happy they stay and if they stay they good at what they do.

Employees who are happy and good at what they do create good external service quality which generates customer satisfaction.

Customer  satisfaction is dangerous though because it does’t lead to customer loyalty.

The perception of superior value leads to customer loyalty. Doing more than the customer expects (at every touchpoint with your human resources, physical resources, and processes) creates the consistent perception of superior value.

Customer loyalty leads to revenue growth and profit, which leads to stakeholder value.

Stakeholder value (including non-profits) is the reason businesses are in business.

Profoundly simple.

Ridiculously elusive in spite of the baked in common sense.

 

__________

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

 

This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

#Attitude

i am taught attitude about contributing to our world by others who become great examples or stern warnings.

This is also how we teach others who are watching us.

 

__________

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

 

This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

To provoke thinking and facilitate discovery is to earn my keep

Cedar Crest College sign
Many people believe a higher degree will lead to greater opportunity. Do the math. (photo: Last week while running in Allentown, PA)

 

This week will be interesting because today is the first work Monday after the long holiday break. Expecting to hear updates on several important business conversations that got placed on hold for the past 10 days.

Patience, confidence, and optimism are real things when it’s your business. Otherwise, they are merely theories we’ve studied.

This has me thinking about insights that can be gathered from observing where colleagues, who were receiving their company subsidized MBA’s, were seven years ago and where they are now.

No one liked my comments that MBA’s are generally a false hope and an insanely time and energy intensive commitment with literally zero ROI.

i say this with deep respect and admiration for every individual. i also say this because my primary function, and obligation, as a teacher is to provoke people to .think .differently

 

__________

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

This website is about our career health. To leave this site to read today’s post on my home health website, click here.