Categories
Final 120 Days

Please think deeply about not exercising

Mark and i worked together at Disney’s Grand Floridian and Spa as well as Disney Institute, probably 20 years total.

Please think deeply about not exercising.

Totally agree with Mark.

Yes and, there are many leaders who do not exercise regularly, do not eat well-balanced nutrition, nor do they insist on adequate sleep.

If they are not trusting themselves to get and stay healthy, why would we trust them with stuff at work?

When experts talk, listen to the entire message. Cues and clues are everywhere.

Son, you have developed a keen sense of awareness in reading people. Trust your gut.

Sometimes your gut will be wrong. This is rare. Play the odds that your gut is your best defense and offense.

PS. Walt was an amazing visionary leader. He also died from lung cancer. Rumor is that the Disney point came from photoshopped photos of Walt’s cigarettes being removed, leaving behind two fingers as if in a point.

PSS. In the 1980’s at Disney’s Contemporary Resort lobby Concierge Desk, i made change for a $20 bill for Roy E. Disney. In that brief encounter i saw how Roy’s fingers were permanently stained from smoking. His fingers…that’s a lot of smoking.

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Categories
Disney Brand Loyalty Book

When you visit Orlando, leave with Disney Business insights

Visit Orlando milestone
Big news a few days ago – Orlando is the number one visitor destination in America, and the first city to surpass 70 million annual visitors. George Augel (left) and i worked together at Disney Institute. He was at the top…i was at the proverbial bottom.

 

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About Visit Orlando
Visit Orlando, The Official Tourism Association®, represents the most visited destination in the United States, with a presence in more than a dozen countries around the world. Visit Orlando, together with its 1,200 member organizations, represents every segment of the area’s leading industry.

About Orlando
Home to seven of the world’s top theme parks, Orlando, Theme Park Capital of the World, is the No. 1 family vacation destination and the most visited destination in the United States. An unparalleled mix of unique experiences create cherished memories for visitors, including legendary theme parks, an array of world-class water parks, entertainment venues, an award-winning food scene, shopping and nightlife. Orlando offers more lodging options than nearly any other destination in the world, from expansive resorts to uniquely themed hotels.

 

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Categories
Authenticity

Another TED Talk on Building (and rebuilding) Trust

Disney Classroom flip charts
In a few minutes, i began to understand the magnitude of the classroom punk-effort.

 

Disney Classroom flip charts
One flip-chart after another…there was a new message.

 

Disney Classroom flip charts
Even live-action character quotes.

 

Disney Classroom flip charts
Underneath, another gem. They tried to disguise it with an official-looking “Day 2” title page.

 

Disney Classroom flip charts
Underneath.

 

Disney Classroom flip charts
Different handwriting is the first clue this involved more than one person.

 

Disney Classroom flip charts
The classroom would think i drew this. i did not.

 

 

This TED Talk by Harvard Business School Professor uses authenticity, logic, and empathy as three points for her triangle model in building (and rebuilding) trust.

What was significant to me early on in her speech was a secondary message addressing being authentic.

 

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Categories
Video Sharing

Fascinating TED Talk on Trust

 

Fascinating TED Talk on Trust.

i think the time is well spent to garner key insights on digital trust.

i know you don’t have 17 minutes.

i didn’t have time either.

But watched it anyway because i had a feeling.

 

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Categories
Disney Brand Loyalty Book

Trust is the most important leadership attribute

 

Trust is the biggest challenge leaders face.

And without trust, commitment and passion rot on the vine.

While the video above isn’t about leadership, it could be – use it to illustrate “the drastic measure” a leader needs to do to signal a line in the sand, a seed of transformational change.

 

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