jungle jeff in Finland?
Yes. Was a zombie yesterday. Severe jet lag. Woke at 5AM here, with eight hours of fresh sleep. I’m very consciously ignoring the fact that it’s 10PM Disney World time. 🙂
Ever notice how I always, without exception, use lower case letters in my name?
Initially, most think it’s simply a typo – that I’m not actually paying attention to the little details, which Disney is famous for.
When a person consistently does something, well or not well, it’s called a habit.
The Disney organization works desperately hard to have their employees do things consistently well.
Because, very simply, if they don’t do things consistently well, the odds are staggering that they’ll trend to the opposite.
So our son has heard me preach about using his manners, for years. I never give up. Never get frustrated. I just keep focused. He’s “only” eight, but he fully understands this:
Stand two 8-year olds together. Assume one consistently uses manners. The other boy doesn’t.
Which boy will adults trust more?
Same with business. Two businesses offer customers the same product, same price point. One is service-focused. One is not.
My work here today is done. Carpe diem, jungle jeff 🙂