Zappos Creating A “Disney Institute”?

This morning’s “Disney Institute” Googel Alert captured an article on Zappos legendary customer service.   Even going as far to say they might follow Disney Institute , and teach others their rabid passion for customer service.

Will they?

Here’s the article link: What Does Sell, Really ?

When it comes to customer service, whether you’re fanatical like Disney, or rabid like Zappos , it sure seems like a great idea to love your customers and make them feel like rock stars.

Carpe diem, jeff noel 🙂